Step 1 – Open Your VELUX Window
Gently open your roof window so you can access the top edge of the sash (the moving part of the window).
The identification plate is not visible when the window is closed, so you will need to open it slightly to locate it.
Step 2 – Locate the Identification Plate
Once the window is open, look along the top edge of the sash. You’ll see a small metal plate or sticker fixed into the frame.
This plate contains important product details, including:
- Model code
- Size code
- Additional manufacturing information
It’s usually silver, grey, or black with printed text.
Step 3 – Note Down the Window Code
On the plate, you’ll see a combination of letters and numbers.
For example:
- GGL MK04
- GGU CK02
- GPL FK06
The size code (such as MK04, CK02 or FK06) is the most important part when selecting your blind. Make sure you copy it exactly as shown, including any letters.
Once you have this code, you can confidently choose the correct blind size in our calculator.
If you’re unsure or the label is worn or difficult to read, simply take a clear photo of the plate and contact us. We’ll be happy to help you confirm the correct window code before you place your order.
Delivery Information
We aim to make delivery straightforward, reliable and transparent.
Delivery Timeframes
Orders are typically delivered within 3–7 working days from the date of purchase.
Please note that delivery times may vary slightly during peak periods or public holidays, but we always aim to dispatch your order as quickly as possible.
Order Dispatch & Tracking
As soon as your order has been dispatched, you will receive a tracking code via email. This allows you to monitor your delivery directly with the courier and plan for its arrival.
If you have not received tracking information within the expected timeframe, please check your junk or spam folder before contacting us.
Delivery Notes
- Deliveries are made to the address provided at checkout.
- Please ensure all delivery details are correct at the time of ordering.
- If your order arrives visibly damaged, please report this to the courier at the time of delivery and contact us promptly.
If you have any questions regarding your delivery, our team is happy to assist via our Contact Page.
Returns Policy
We want you to feel confident when placing your order with us. If you change your mind, you may return unwanted items in accordance with the policy below.
Returning Unwanted Items
- Unwanted items can be returned within 30 days of delivery.
- Items must be returned in their original packaging and in a fully resalable condition.
- If a blind has been installed and the red tags have been removed, we are unfortunately unable to accept a return.
- Return shipping costs apply.
- Returned items remain the responsibility of the customer until they are received by us.
To initiate a return, please contact us via our Contact Page. We will then provide you with detailed return instructions.
Once your return has been received and inspected, we will process your refund to your original method of payment within 7 working days.
Faulty or Damaged Items
We take great care to ensure all products arrive in perfect condition. However, if your order arrives damaged or develops a fault, please follow the steps below:
- If your item arrives damaged, please report it to the courier at the time of delivery.
- You must notify us within 7 working days of delivery if any damage is identified.
- Any faults or damages noticed during installation must also be reported within 7 working days.
Please contact us through our Contact Page with full details and, where possible, photographs of the issue so we can resolve the matter quickly and efficiently.
If you need any assistance regarding your return, our team is always happy to help.
VELUX ZOZ 011 Key | Opening Restrictor Release Key
Original price was: £28.80.£27.60Current price is: £27.60.
The VELUX Opening Restrictor Key (ZOZ 011) is designed to release the VELUX opening restrictor (ZOZ 010K), allowing your centre-pivot roof window to open fully for cleaning or maintenance.
Available from Limehouse Roof Blinds, an official VELUX Authorised Dealer.
Step 1 – Open Your VELUX Window
Gently open your roof window so you can access the top edge of the sash (the moving part of the window).
The identification plate is not visible when the window is closed, so you will need to open it slightly to locate it.
Step 2 – Locate the Identification Plate
Once the window is open, look along the top edge of the sash. You’ll see a small metal plate or sticker fixed into the frame.
This plate contains important product details, including:
- Model code
- Size code
- Additional manufacturing information
It’s usually silver, grey, or black with printed text.
Step 3 – Note Down the Window Code
On the plate, you’ll see a combination of letters and numbers.
For example:
- GGL MK04
- GGU CK02
- GPL FK06
The size code (such as MK04, CK02 or FK06) is the most important part when selecting your blind. Make sure you copy it exactly as shown, including any letters.
Once you have this code, you can confidently choose the correct blind size in our calculator.
If you’re unsure or the label is worn or difficult to read, simply take a clear photo of the plate and contact us. We’ll be happy to help you confirm the correct window code before you place your order.
Delivery Information
We aim to make delivery straightforward, reliable and transparent.
Delivery Timeframes
Orders are typically delivered within 3–7 working days from the date of purchase.
Please note that delivery times may vary slightly during peak periods or public holidays, but we always aim to dispatch your order as quickly as possible.
Order Dispatch & Tracking
As soon as your order has been dispatched, you will receive a tracking code via email. This allows you to monitor your delivery directly with the courier and plan for its arrival.
If you have not received tracking information within the expected timeframe, please check your junk or spam folder before contacting us.
Delivery Notes
- Deliveries are made to the address provided at checkout.
- Please ensure all delivery details are correct at the time of ordering.
- If your order arrives visibly damaged, please report this to the courier at the time of delivery and contact us promptly.
If you have any questions regarding your delivery, our team is happy to assist via our Contact Page.
Returns Policy
We want you to feel confident when placing your order with us. If you change your mind, you may return unwanted items in accordance with the policy below.
Returning Unwanted Items
- Unwanted items can be returned within 30 days of delivery.
- Items must be returned in their original packaging and in a fully resalable condition.
- If a blind has been installed and the red tags have been removed, we are unfortunately unable to accept a return.
- Return shipping costs apply.
- Returned items remain the responsibility of the customer until they are received by us.
To initiate a return, please contact us via our Contact Page. We will then provide you with detailed return instructions.
Once your return has been received and inspected, we will process your refund to your original method of payment within 7 working days.
Faulty or Damaged Items
We take great care to ensure all products arrive in perfect condition. However, if your order arrives damaged or develops a fault, please follow the steps below:
- If your item arrives damaged, please report it to the courier at the time of delivery.
- You must notify us within 7 working days of delivery if any damage is identified.
- Any faults or damages noticed during installation must also be reported within 7 working days.
Please contact us through our Contact Page with full details and, where possible, photographs of the issue so we can resolve the matter quickly and efficiently.
If you need any assistance regarding your return, our team is always happy to help.
VELUX Key for Opening Restrictor (ZOZ 011)
The VELUX ZOZ 011 key is a dedicated release tool for use with the VELUX Opening Restrictor (ZOZ 010K). If your VELUX centre-pivot roof window has a restrictor fitted, this key allows you to override the limited opening position when full access is required.
It is an essential accessory for homeowners who have installed the VELUX safety restrictor and need occasional full opening functionality.
Release for Cleaning and Full Opening
When the opening restrictor (ZOZ 010K) is installed, the window can still open to a limited position for safe ventilation. To open the window beyond this point — for example, for cleaning or maintenance — the ZOZ 011 key is required.
This provides:
-
Controlled safety in everyday use
-
Secure limited opening
-
Temporary full release when needed
-
Practical access for cleaning
Designed Specifically for VELUX Opening Restrictor
The ZOZ 011 key is compatible with:
-
VELUX Opening Restrictor ZOZ 010K
It is designed exclusively for this system and ensures correct, safe release of the restrictor mechanism.
Genuine VELUX Accessory from an Authorised Dealer
When purchasing from Limehouse Roof Blinds, you are buying a 100% genuine VELUX ZOZ 011 key supplied by an official VELUX Authorised Dealer. This ensures:
-
Correct compatibility with the VELUX opening restrictor
-
Manufacturer-approved accessory
-
Reliable and secure operation
Using an original VELUX key guarantees proper functionality and peace of mind.
Key Features
-
Release key for VELUX Opening Restrictor (ZOZ 010K)
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Allows full window opening for cleaning
-
Maintains safe restricted opening during everyday use
-
Designed for VELUX centre-pivot roof windows
-
Genuine VELUX product
